Last updated: 2024
We want you to be completely satisfied with your purchase. If you are not satisfied, you may return unused, unopened items within 30 days of delivery for a full refund.
The 30-day return period begins on the date you receive your order. To be eligible for a return, your item must be unused, unopened, and in its original condition and packaging.
We cannot accept returns on items that have been used, burned, or damaged due to misuse. Custom or personalized items may not be returned unless they are defective.
To be eligible for a return, your item must meet the following conditions:
Items that do not meet these conditions may be refused or subject to a restocking fee.
To initiate a return, please follow these steps:
Please note that returns without a valid RMA number may be refused or delayed.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days. The time it takes for the refund to appear in your account depends on your payment method and financial institution.
Refunds will be issued in the same form of payment used for the original purchase. If you paid by credit card, the refund will be credited to that card. If you paid by another method, we will issue the refund accordingly.
Please note that original shipping charges are non-refundable unless the return is due to our error or a defective product.
Return shipping costs are the responsibility of the customer unless:
In these cases, we will provide a prepaid return shipping label or reimburse you for return shipping costs.
If you receive a damaged or defective item, please contact us immediately at info@squeblenprjlox.world. Please include photos of the damage or defect, your order number, and a description of the issue.
We will arrange for a replacement or full refund, including return shipping costs. We may request that you return the damaged item, or we may ask you to dispose of it, depending on the nature of the defect.
Our goal is to resolve any issues quickly and ensure your complete satisfaction.
We do not offer direct exchanges. If you wish to exchange an item, please follow these steps:
This ensures that you receive the correct item and allows us to process your exchange efficiently.
If you haven't received a refund yet, first check your bank account or credit card statement. It may take some time before your refund is officially posted.
If you've done all of this and you still have not received your refund yet, please contact us at info@squeblenprjlox.world with your order number and we will investigate.
We will work with you to resolve any issues and ensure you receive your refund.
If you have any questions about our return policy, please contact us:
Email: info@squeblenprjlox.world
Phone: +1 (213) 964-5521
Address: 1349 Sunset Blvd, Los Angeles, CA 90026, USA